Introduction

Resolve Forward is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when booking services or contacting us.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Communicate with you regarding appointments, inquiries, and updates
• Improve our website and services
• Send you information about our services with your consent
• Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect and defend our rights or property
• With service providers who assist us in operating our website and conducting our business

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information

Confidentiality in Mediation and Arbitration

All information shared during mediation, arbitration, and family dispute resolution sessions is treated with the strictest confidence in accordance with professional standards and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@resolveforward.com.au
Phone: 1300 157 864